Shipping policy

Order processing

All our products are made to order, ensuring exclusivity and reducing overproduction. Orders are sent for production on the same day they are placed.

Production and shipping are handled by regional fulfillment centers to ensure faster delivery and minimize environmental impact.

The estimated delivery time is 5 to 8 business days, but this may vary depending on your location.

Shipping costs

• European Union (EU), United States (USA), and United Kingdom (UK): Free shipping on all orders.
• Other countries: Shipping costs are calculated at checkout based on destination.

Shipping methods

We offer standard shipping to provide the best balance between cost and delivery speed.

Orders are produced and shipped from the nearest fulfillment center to the delivery address, reducing unnecessary shipping emissions.

Tracking information

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can track your package.

Multiple package shipments

If your order includes multiple items, they may be shipped separately. This means you might receive different parts of your order on different days.

Each shipment will have its own tracking number.

Shipping address

Please make sure to provide the correct shipping address at checkout. We are not responsible for packages sent to incorrect addresses provided by the customer.

Adding your phone number can make it easier for the shipping company to contact you in case of issues.

Customs & import fees

For most destinations, no customs or import duties apply. However, in certain countries, additional charges may be imposed by local customs authorities. These are rare and, if applicable, would be the responsibility of the buyer.

Need help?

If you have any questions or issues with your order, feel free to contact us at info@outffocus.com. We’re here to help!